All our reviews are collected monthly from YELP, GOOGLE, YELLOW PAGES, THUMBTACK, YAHOO
I am very happy with Dustin's grooming! I had three dogs taken care of and one cat. He took great care of them and they came out looking awesome. Definitely going to stick with Untangled from now on :) no stress on the dogs and I just couldn't be more satisfied. I recommend them.
- Julie H. (Buda, TX)
Love love love Dustin. What an amazing job he did on my German Shepard. She immediately took to him and she came back looking great and (most importantly) smelling soooo good! I will definitely be using Untangled again and highly recommend to anyone looking for a groomer. The prices are competitive and the best part is that they come to you!
-Cindy P. (Austin, TX)
Wow what an awesome concept!! Very convenient and my little Jackson would agree! I can't wait to watch this company grow and hopefully see many more untangled trucks around the Texas hill county. Such a cool Austin vibe and Dustin was very polite and extremely professional. 5 stars for me!
-Chris S. (San Marcos, TX)
My dogs look amazing! Dustin does a great job and followed what I wanted exactly. We are trying mobile grooming because our Pom is almost 16 years old and can't take a full day in a cage at a traditional groomer. I explained this to Dustin and he had him done to perfection in just over an hour! My 4 year old daughter was excited about the possibility of bandanas and bows so our old man got all fancied up for us and we love it!!
-Elle K. (New Braunfels, TX)
Dustin is incredible!! He made my English Bulldog feel so comfortable and relaxed. Beau came back to me smelling amazing... Untangled has unbeatable prices and top of the line service! Can not wait until our next appointment. Would absolutely recommend this service to anyone.
-Shelby C. (Austin, TX)
Dustin is the best! My senior cat has been sick for several months, and during that time she had gradually become more and more matted. I know she had to have been miserable, but she gets hysterical when put in her carrier to ride in the car. Dustin saved the day by coming to us and grooming Callie to total perfection. He was very aware of the fragility of her skin, and he was extra careful and gentle with her. I highly recommend Untangled Mobile Pet Spa. I will certainly be calling for an appointment in a few months.
-Suzanne N. (Round Rock, TX)
Dustin was amazing!! He was informative when I called, and he graciously squeezed me into his schedule. One of my dogs is afraid of everything, and he took great care to make him feel comfortable! Both of my dogs looked beautiful after he was done! Highly recommend Untangled, especially if you have a dog that doesn't like to travel for grooming!!
-Cassi S. (Austin, TX)
Best mobile groomer out there. We have used another company in the past and nothing compares to the service and professionalism we received from Untangled. they have gained a new customer for life. Dustin was very detailed and answered all our questions. Our lab looks great. They are very affordable and worth a try. I guarantee you will not regret it.
-Kristy B. (Buda, TX)
Dustin did a fantastic job on all three of our pups! You will not be disappointed.
-Megan O. (New Braunfels, TX)
I just recently moved to the Austin area and I brought along with me my 4 dogs. In the past, I would normally take them to Petsmart but dealing with Austin traffic with 4 dogs in the car can get a bit hectic I've discovered. I had a friend recommend Untangled so I figured I would give them a try. I will never use anyone else besides them again! Dustin came out, gave me a little tour of his unit and supplies, then discussed with me different options of haircuts for each one of my dogs (all of whom are different breeds with different coats). After he was finished with my first dog, I got an unexpected phone call and had to run to work to take care of something real quick. I was a bit nervous leaving while my dogs were still being groomed, but Dustin assured me he would take excellent care of them. When I returned, Dustin was just about finished up. He walked me through all 4 of the dogs and how they did, gave me some wonderful advice about maintaining 2 of their coats in between grooms, and then gave me some treats for my pooches (which they LOVED)! I am probably considered one of those crazy animal lovers so believe me when I say this, you should definitely give Untangled a try!! I promise you won't regret it!
-James D. (Dripping Springs, TX)
I cannot say enough wonderful things about Untangled! What a great experience! Dustin is awesome to work with and the grooming on my "puppies" far exceed expectations! As an owner of two pretty large dogs- the convenience was wonderful! The dogs LOVED Dustin the minute he walked in the door- and effective immediately- there is NO ONE else that will touch my dogs!
I have never used a mobile service before- and I am hooked! Dustin is not only affordable (I must admit- I would have paid more) but his interaction with my puppies warmed my heart! They loved him the minute he walked in the door- he is a "dog whisperer".
Highly recommend Untangled!
-Jill F. (Lakeway, TX)
Dustin is amazing!!!! Dustin came to my home and groomed my munchkin kitties! He is phenomenal with animals, very informative, and professional. I would not trust anyone else with my babies
-Danielle D. (Spicewood, TX)
Dustin is the best! My springer spaniel is so excited to revisit him, whereas with past groomers he whimpered away with reluctance. It really reassures me that Dustin provides nurturing care. Thanks for your enthusiasm and professionalism, Dustin!
-Anna M. (Austin, TX)
Amazing! Dustin and his staff were very helpful explaining the grooming process and returned my call within minutes of leaving a voice mail. My 14 year old lab needed a summer shave and I do not like leaving him in the kennel at Petsmart or the other local Austin grooming shops. Dustin (the owner) is very involved with each and every client, when I spoke to him it was like a best friend that I trusted and his company is VERY professional with AMAZING STAFF! I just love them all. I set Scotty up for a once a month bubble bath and Dustin have me 20% off for rebooking.
-Annette P. (New Braunfels, TX)
Dustin did an amazing job on our two furry friends, I was highly impressed with his unit and his rates were great, I will be returning.
-Liz M. (San Antonio, TX)
Our golden doodle looks ridiculously cute after her grooming/haircut with Dustin
-Jennifer R. (New Braunfels, TX)
I have cats. It's hard to find groomers for cats. I'm also an old lady and it's hard for me to get my cats to the groomer if they need one. Untangled Mobile Pet Spa sounded like a winner for me if they groomed cats. I called. Dustin answered right away listened politely to my sob story .... Grumpy sweet matted cat ....... My Bad hip ...... Bad grooming experience Yada, Yada, Yada. Made an appointment for afternoon today.
OMG! He came on time, made friends with baby kitty the horribly matted old man and off he went cat in carrier. I can't tell you how happy I am. Cat loved him, I love him and believe he is a magical cat whisperer. No time at all the kitty was taken care of, the charges were very fair, and best of all my cat was shorn, clean, and not stressed a bit. He came home, got a drink, had some lunch and took a nap in his favorite sun place.
Thank you Dustin. I'll be calling again soon, matting will never be a problem again and my hip doesn't hurt at all.
You have a friend and customer for life. This man KNOWS what he's doing and he comes to you!
- B.K. (Austin, TX)
Absolutely thrilled with Untangled Mobile Pet Spa! Dustin is as professional as he is caring for the animals. He's a master at handling - gently wooed our four cats into having their nails trimmed (not their favorite pastime) and had our puppy clean & trimmed & smelling wonderful! Dustin's rates are more than fair and it's clear he does this business because he loves animals and he likes happy clients. His communication was excellent, he worked us into his schedule and when Austin traffic detained him, he called to let us know his new eta. I already have our next appointment scheduled and highly recommend Dustin's Untangled Mobile Pet Spa.
- Cathy A. (Leander, TX)
Untangled Pet Spa came out to my house last week to take care of my pom poms, when Dustin the groomer showed up he went right to my puppies and sat on the floor with them to get to know them first before he even started grooming. When Dustin was finished with both of my dogs in less than two hours he brought them back to the door and they looked fabulous and smelled so AMAZING I knew I found my groomer for life. My puppies were both so happy with their hair cuts and came inside strutting their stuff showing off.
- Debbie C. (New Braunfels, TX)